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Service Coordination & Psychosocial Recovery Coaching
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Our Service Coordination combines therapeutic insight with practical case management to help NDIS participants navigate complex systems and build the confidence to manage their supports effectively. We work alongside individuals to coordinate therapy, health, education, housing, and community services—ensuring each connection aligns with the participant’s unique goals, strengths, and values.
With a foundation in trauma-informed therapeutic social work, our approach goes beyond logistics. We provide holistic support that recognises the emotional, relational, and practical aspects of building a more empowered and independent life.
Our Service Coordination may include:
- Coordinating therapy and clinical supports
- Navigating NDIS and mainstream systems
- Supporting transitions (e.g., school to work, home to supported accommodation)
- Liaising with service providers and advocating on behalf of the participant
- Building routines and strategies for managing daily life
- Connecting with inclusive community activities and networks
We also offer Psychosocial Recovery Coaching for participants with psychosocial disability. This specialised service supports recovery-oriented goals and builds capacity across key life areas. Recovery coaching focuses on:
- Strengthening self-agency, identity, and hope
- Building emotional resilience and daily living skills
- Supporting meaningful social and community participation
-Developing personalised recovery plans with clear, achievable steps
- Navigating challenges related to mental health and wellbeing
Billing Information
All service coordination and psychosocial recovery coaching supports are billed in line with current NDIS Pricing Arrangements:
- Supports are billed in 15-minute increments.
- Billable activities include report writing, assessments, phone consultations, meetings, and provider liaison.
- Transparent invoicing is provided for all services.
If you'd like to learn more or see if this support is the right fit, please get in touch and we’d love to help.